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Shipping & Returns

Place of delivery

The products or services will be shipped to the delivery address that the Customer has indicated during the Order process. The participation in the costs for the preparation and shipping of the Order is understood to be Italian VAT included. The customer will be notified of the shipment by e-mail.

The products and / or services will be accompanied by a Transport Document indicating the contents of the package.

Potential customers residing in other countries other than those mentioned above must first contact Gattacci customer service at info@gattacci.it and check with the Seller the possible methods of purchasing and shipping Gattacci products.

The customer has the right to choose the place of delivery: in his residence, in the workplace, with a third person, in the place where he spends the holidays ... In case of absence at the time of delivery at the address indicated by the customer, a Notice of passage will be deposited in the mailbox. After two passes by the courier, the package will remain available with the carrier for the five days following the date of the second transit notice.

In case of exceeding this deadline, the package will be sent back to Gattacci. The Customer Service will take care of contacting the Customer for a possible new shipment and, in the absence of a response from the Customer within a reasonable time, will proceed to make the refund.